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Privacy Policy

Last updated: 4 March 2025

1. Who we are

GetSignalHooks ("we", "us", "our") operates the website at www.getsignalhooks.com. We provide AI-powered sales hook generation and follow-up automation tools.

2. Information we collect

We collect information you provide directly:

  • Account details (name, email, password)
  • Billing information (processed securely by Stripe — we never store card details)
  • Leads and contacts you upload or create
  • Company URLs you submit for hook generation
  • Usage data (hooks generated, emails sent, feature usage)

We automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Cookies for authentication and session management

3. How we use your information

  • To provide and improve our services
  • To process payments and manage your subscription
  • To send transactional emails (password resets, billing receipts)
  • To generate hooks and follow-up emails using AI
  • To enforce usage limits and prevent abuse
  • To respond to support requests

4. Third-party services

We share data with these processors as necessary to deliver our service:

  • Stripe — payment processing
  • SendGrid (Twilio) — email delivery
  • Anthropic — AI hook and email generation
  • Brave Search — company research
  • Turso — database hosting
  • Vercel — application hosting

5. Data retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we need to retain it for legal obligations or legitimate business purposes (e.g., billing records).

6. Your rights

Under applicable data protection laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability

To exercise these rights, contact us at privacy@getsignalhooks.com.

7. Security

We implement industry-standard security measures including encrypted data in transit (TLS), hashed passwords (bcrypt), hashed API keys (SHA-256), and secure session management.

8. Changes to this policy

We may update this policy from time to time. We will notify registered users of material changes via email.

9. Contact

Questions about this policy? Email us at privacy@getsignalhooks.com.